No Exchange & No Return Policy
At Crown Whip, all sales are final.
Due to the nature of our products, we do not offer exchanges or returns under any circumstances.
No Returns / No Exchanges
- ❌ No exchanges
- ❌ No returns
- ❌ No change-of-mind refunds
Once an order has been placed and dispatched, it cannot be cancelled, returned, or exchanged.
This policy applies to all products, including:
- Nitrous oxide tanks
- Cream chargers
- Bundles and promotional items
- Same-day delivery orders
- Australia-wide shipped orders
Damaged or Incorrect Orders
In the rare event that you receive an incorrect or damaged item, please contact us within 24 hours of delivery with clear photos of the product and packaging.
We will review the issue and, at our discretion, may offer a replacement.
Refunds or returns are not guaranteed and will only be considered where required by Australian Consumer Law.
Same-Day Delivery Orders (Sydney)
All same-day and express delivery orders are final once dispatched.
No cancellations, exchanges, or returns are accepted after dispatch.
Customer Responsibility
Please ensure:
- Your delivery details are correct
- You have selected the correct product and quantity
We are not responsible for errors made during checkout.
Contact Us
For any questions regarding this policy, contact us at:
📞 Phone / WhatsApp: 0403 605 008