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Frequently Asked Question!
1.Wrong address details
Please double check your street and suburb name. Our system won’t show the shipping option if you enter the wrong address.
2.Out of the shipping range
Your address is out of our shipping range. We provide nang delivery services within a radius of 10 kilometers from the Sydney Airport.
Please contact us if that happens.
Please make sure the products you buy are what you want. We generally do not provide refund service once you successfully place an order.
No. We will only charge merchandise fees and shipping fees.
The ETA is around 30mins to your address. Accurate delivery ETA may be affected by traffic condition. We will keep update with our customers until you receive the order.
- You can earn 1 point from every $1 spent on Crownwhip.
- Points can be accumulated but will expire after 1 month.
- $5 discount for every 200 points.
- Be our loyal customer now! Purchase more, reward more. Up to 15% off is not impossible.
It takes 1 day to process the points to the account.
We accept Paypal, PayID and Cash.
Yes. Paypal’s payment mechanism is very secure. We will keep in touch with you and guarantee that you will receive the purchased goods. If you have any questions, please don’t hesitate to contact us.
In order to avoid the loss of points due to your replacement of your mobile phone or computer equipment, please register after the first successful order. Our team will send the link to your email address. Users who just registered will get 50 points.